Refund Policy
Davis-Bacon Precheck sells one-time access to an automated precheck review packet generated from the inputs supplied by the user.
Refund requests should be sent to support@sireniallc.com within 14 days of purchase with the Stripe receipt email and report id if available.
Refunds are appropriate for duplicate charges, inability to access a paid report because of a system error, or a checkout/report mismatch caused by the service.
A report that contains warnings, manual-review findings, or unresolved issues is not a system error. The product is designed to surface those issues and does not guarantee agency, prime contractor, auditor, or legal acceptance.
If a report was generated from the wrong user-supplied document or payroll rows, support may help delete the run, but the tool cannot validate or replace the underlying contract documents.